Shipping Information

We ship all over the World by two methods: Postal service and Courier.    

We calculate shipping by weight and the Country you are based in.  That means you will see different options available to you at time of checkout.

Specific Shipping rates and options are set up in our system for the following countries:

United Kingdom,  Ireland, France, Sweden, Finland, Spain, Italy, Belgium, Austria, Netherlands, Germany, Russia, Slovenia, Poland, Portugal, Denmark, Spain & Switzerland.

There are also a "catch all" set of standard rates for "the rest of the world".

This catch all may appear high so please contact us if you feel you need a better rate in this category.  

We ship to Russia but only under 1kg. No courier option exists for Russia, only Royal Mail IPS. 

In all cases we provide options for ;

1. Standard Postal/Airmail (IP/P/P2) This is NOT tracked or signed for. Only choose this for low value items as we cannot offer ANY compensation for lost in transit items should you chose this service.

2. Signed For (PS/IPS) This is NOT tracked but a signature on delivery is required. Only choose this for low/medium value items.  We cannot offer ANY compensation for lost in transit items should you chose this service.

3. Postal Special Delivery (UK only)   This IS tracked and a signature is also required. Recommended for higher value items and offers up to £100 compensation. 

4. Courier (UK and International) (IC/C24).  This is the best option for all customers. It provides full tracking and faster delivery. It also offers compensation for loss. 

For most small light deliveries Postal is sufficient but usually around the 1.5Kg - 2Kg weight Postal service becomes unavailable and therefore the only option presented in your basket is Courier. Depending on your location Courier shipping is performed by Fedex, DHL or DPD and can differ in price based on whether the shipment is delivered using Air or Road.   

Please remember unless you selected Special Delivery/courier we cannot be held financially responsible for any loss in transit of your products. All tracked services require a signature at the point of delivery.  

Delivery Times:

If orders are received after 2pm we cannot guarantee next day delivery as our Order Fulfilment Warehouse processes all orders by 3pm ready for shipping.  We do not ship any goods on Saturdays, Sundays or Bank Holidays.  Please remember this before using next day delivery in the UK.  

  • Delivery to the UK (excl Islands) dependent on chosen service but usually 1-2 days.  Usually next day if courier is chosen. 
  • Delivery via courier to mainland Europe is usually around 2-5 working days.
  • Delivery via a normal Postal Service to mainland Europe can be 5-15 working days, depending Western/Eastern location. Perhaps longer during busy periods such as Christmas.
  • Delivery via normal Postal Service and Courier to the rest of the world is wholly dependent on where you live and the standard of the service used. As a general guideline, please allow up to 5-15 working days, depending on your chosen service.

Codes used at Checkout:

International Delivery

IP - International Post (NOT tracked or signed for and offers NO compensation)

IPS - International Post Signed For (signature required on delivery but NOT tracked and NO compensation)

IC - International Courier - fully tracked and signed for, £100 compensation.

UK Delivery

P - 1st Class Post (NOT tracked or signed for) no compensation.

P2 - 2nd Class Post (NOT tracked or signed for) no compensation.

PS- 1st Class Post Signed for - (signed for but NOT tracked) no compensation.

SP - Royal Mail Special Delivery* - (tracked and signed for, no compensation)

C24 - Courier 24hr delivery - (tracked and signed for, £100 compensation)

 *Royal Mail Special delivery does not apply to Saturdays/Sundays/Bank holidays.  Royal Mail do not work Sundays and although they do work Saturdays they cannot guarantee delivery on Saturdays.  Therefore if you order Special Delivery on a Friday you are NOT guaranteed to receive it on the Saturday.

We believe we offer a good, wide range of options and prices to suit your needs and budget.  If you have any specific requirements (for instance a large order form another country) please email us for a quotation stating the quantities and products so we can provide a quotation for you.