General support issues/enquiries:
You can email us here at firstname.lastname@example.org and we will come back to you. We handle all support for products sourced from us. If you bought from elsewhere please refer to their support pages but if you get really stuck we can try and help you.
In the unlikely event something catastrophic happens with your Neo smartpen N2 please email us at email@example.com stating the issue and giving us contact details.
You may wish to join the Neo smartpen N2 user forums found here where likeminded users swap ideas, stories, experiences and help.